Hello everyone!
So, I am currently on a 64-bit Windows PC with Office 2013 and have been working on creating surveys in Adobe Pro - LiveCycle to send out to our users that are on different OS's (all Windows, but some vary with 32-bit). When I create the survey and save as a PDF, there is a button I created so that they can submit via email (see below and the mailto: is my email address).
For some people, it works, for others it does nothing. What is causing this and what is the best way to get around it so that users can just email it back to me? Is there a certain way that I should be saving this (dynamic vs. static?) so that it's more user friendly across the different types of OS's?
All people seem to have the box come up for using their Desktop Application (Outlook 2010 from some people, Outlook 2013 for others) and for some people it goes through but nothing happens for others.
If someone could please get back to me about this I would greatly appreciate it. Please note that a majority of the users are opening this in Adobe Acrobat Reader, v10.0
Thanks!