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Folder hyperlink issue again - code reads differently in Reader than in Acrobat Pro

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So when I use Acrobat Pro, and paste a link to a server folder, the link works correctly. (I have to copy the folder link and then put "file:" in front of it to make it work, but it works).

 

For example, if I paste the text:

 

file:\\cgi\shares\Departments\Operations\Document Control,

 

a window opens up in Firefox and goes to:

 

file:///\\cgi/shares/Departments/Operations/Document Control

 

which is correct and shows the folder structure and available files to open.

 

However, when the same link is pasted into Acrobat Reader, the link comes up (after a couple of warning messages),

 

file:///shares/Departments/Operations/Document Control

 

which is not correct and only yields a blank page.

 

I need users to be able to open the server folder from Acrobat reader.

 

Using Windows 7, Firefox 11,0, LS 9.0, Acrobat Reader X 10.1.2.

 

Thoughts?

 

 

https://acrobat.com/#d=xEF1Y7dXFyiEbLkhfP3GZg


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