Unable to view pdf created in Live Cycle Designer ES2. I initially thought this was a user / OS issue when I created a document for someone who is new to a MAC laptop. She could not view the document through email. Unfortunately, I began seeing the same error in my own document folders when searching for another document showing as icons instead of a list. I can open the file without a problem although I see the error she sees only while viewing the icons in my folder. I am using a Windows 7 PC. Now, I also know that if the document is downloaded, it can be viewed.
Other notes:
- If trying to access the form via the internet, the same error is seen through Chrome, Firefox, and Mozilla but NOT through IE
- Everyone seems to have the latest or a very recent READER
- The form is compatible with Reader versions 7 and up
- Again, downloading from the internet to the computer appears to allow the file to open properly
- Document cannot be viewed on the Galaxy Tab 2 via Chrome or the pre-installed Internet Browser, nor can it be viewed through the Reader after download to tablet. I did not try on an Apple iPad.
- All parties involved are up-to-date with virus protection.
Below is a link to the exact message received when trying to open the document.